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  • instagram and facebook disabled Solved

    Hello, My facebook was hacked and they posted pictures then disabled my account.  My Instagram profiles were linked to Facebook.  I tried but I didn'...

    blazevski565 | Latest reply: ravida_1351 May 06
    2 replies
  • Can't log into my Instagram account from phones

    Hello, I was suddenly logged out of my account while browsing (on desktop). I logged back in just fine, but on my phone I was prompted with the error...

    AxySmarts | Latest reply: chinchong79 May 04
    1 reply
  • I get ALOT of story views, but barely any likes on my posts?

    Hello, Ok, so I get alot views and reactions on my stories, but I'm barely getting any likes on my posts. Now I'll admit, I do post sporadically. Bes...

    TrillBill | Latest reply: TrillBill May 01
    2 replies
  • Instastories problem

    Hi guys. I am trying to upload an inststory but the pictures receive a sort of layer/filter. Like really big coloured pixels over the actual picture. ...

    Stephon | Latest reply: HelpiOS Apr 30
    3 replies
  • "Suggestions For You" Problem

    Hello, I'm having a problem with my account. When I click on "Discover People" I don't get any suggestions other than blue tick accounts with high fol...

    sorenbjerk | Latest reply: sorenbjerk Apr 26
    0 replies
  • IG scheduling mystery

    Hi all, I'm an IG SMM with several clients. I can schedule all but ONE client's posts directly via Instagram.  The odd thing is that this client can...

    ZoeCreating | Latest reply: ZoeCreating Apr 25
    0 replies
  • Cannot upload video to story?

    Hello, So i got some video's i recorded with my phone that i would like to upload to my story. But when i upload one, it says "Cannot upload, please ...

    fox94 | Latest reply: Danisdy Apr 23
    1 reply
  • How to create a new location on Instagram

    Hello people, I have a coffee brand and recently we opened a new store for our B2C sales. I am trying to create a new location on instagram for our n...

    IliVal | Latest reply: PennBrittney Apr 21
    1 reply
  • How to Create a Video Grid

    Hello, Does anyone know how to create a video grid (using the video across 9 grids) on instagram? You can do it in the grid app with pictures but I w...

    Tenielle23 | Latest reply: Tenielle23 Apr 19
    0 replies
  • saved hashtags no longer appear

    Hello, I had a bunch of hastags that I search often saved. They used to appear when I would go to my account and then to accounts I follow, they would...

    eboogie | Latest reply: eboogie Apr 07
    0 replies
  • Allow IGTV videos in my Instagram account

    Hello, I have been denied by trying and attempting thousand ways in thousand times and the igtv symboled application even doesn't seems to come up wh...

    saffawho | Latest reply: saffawho Mar 30
    0 replies
  • Instagram Account Hacked! Closed

    Hello, Two days ago my Instagram Artist Page was hacked. Despite 48 hrs trying to retrieve my account, I have got absolutely nowhere! Instagram...

    artistfromNW3 | Latest reply: Domme1 Mar 29
    39 replies
  • Cannot log into my own account

    Hello, I am writing here as I am hoping someone will be able to help me. I will do my best to explain the situation clearly: I have been using Insta...

    MartinC79 | Latest reply: MartinC79 Mar 18
    0 replies
  • I was hacked on Instagam

    Hello, The only way I can regain my account is by sending the verification selfie video. I keep getting an error message that the  video did not uplo...

    Cuban_Blondi... | Latest reply: HelpiOS Mar 14
    1 reply
  • Instagram messenger "unavailable in my area" - ?? Closed

    Hello, I want to update my Instagram with messenger but it keeps saying that it's not available in my area. Does anyone know what that is? Than...

    Dani | Latest reply: raivita Mar 13
    2 replies
  • Insta password ok but still asking for backup or auth code

    Hello folks, I logged in today and for some reason I can't access one of my accounts. I reset the password already (via email link). No problem. But o...

    cheekyrich1 | Latest reply: Jessie Mar 11
    1 reply
  • Zero audience reach on boost even if I put £18000

    Hello, I have used boosts before and they have worked great, but now when I use custom or automatic boost it's comes up with 0-0 reach?? Meaning the ...

    Current.Travel | Latest reply: Current.Travel Mar 10
    0 replies
  • Instagram account hacked and email changed

    Hello,  can you help me to see this asterisk b*******2@d*****.com because my instagram acc was hacked and that email they used. ​​​​​​​

    _hoyycarll | Latest reply: HelpiOS Mar 08
    1 reply
  • Instagram keeps losing about 30 followers

    About 30 followers constantly disappear on my Instagram, and then abruptly return without notification, how is this possible?

    Alexgeek1 | Latest reply: Herminaandrews Mar 07
    1 reply
  • Can't sign in to IG account

    Hello, I can't sign in into our business IG account. It's saying that it sent the code to the email but I'm not getting the email. I tried recovering...

    trendcapitalinc | Latest reply: Malindarayy Mar 06
    2 replies
  • How to get Real Instagram Followers? Solved

    Hello, I need 100% Real Organic Instagram followers

    creditrepair... | Latest reply: HelpiOS Mar 04
    1 reply
  • What to do about Instagram reels not showing? Closed

    Hi, I know this is an old problem probably with no straight answer. But I would really appreciate it if you give me any tricks which might help to ...

    medil0ne | Latest reply: hamsheena Mar 04
    2 replies
  • Photo posted becomes black image

    Hello, when I posted photo through Android in Instagram app it becomes black and can't see it after it's posted. And I have no idea how to fix it. It ...

    Tatsu3d | Latest reply: HelpiOS Mar 01
    1 reply
  • FB/IG unauthorized login but appearing as my device Solved

    Hi everyone, I unfortunately responded to a request from a friend on Instagram asking me to copy a link he sent via text. Asked I not click on the lin...

    Easoqui | Latest reply: HelpiOS Feb 28
    1 reply
  • Can’t access settings for a few days lock out

    Hello, I hope whoever reads this message is well!  I’ve been experiencing an issue since before Christmas and I have no idea what to do. When openi...

    Rak7 | Latest reply: HelpiOS Feb 25
    1 reply
  • Instagram. Follower doesn't exist Solved

    Hello, Got notification that a  user was following me  but on checking account no follower of this name and checking further the account doesn't exis...

    Keith_1234 | Latest reply: HelpiOS Feb 24
    3 replies
  • Who should create IG business account? Solved

    Hello. I was offered a job. The company has a business FB page, but doesn't have an IG account and needs one. My question is: who should create it? Sh...

    king-s4 | Latest reply: king-s4 Feb 20
    2 replies
  • "Couldn't post comment. Tap to try again" Solved

    Hello, Instagram won't let me comment on any posts, even my own! This has been happening for a few days. Maybe a glitch since their last update 3 day...

    ell.the.belle | Latest reply: HelpiOS Feb 16
    9 replies
  • Instagram music not saving Solved

    Hello, I cant save more than 10 songs on instagram music, when i go to my saved when creating a story only latest 10  saved songs show. I have restar...

    SS | Latest reply: hamsheena Feb 14
    1 reply
  • my Instagram account is disabled for no reason ! Solved

    Hello, my Instagram account is disabled for no reason ! PLS HELP I NEED IT SOOO MUCH !

    Wxss | Latest reply: HelpiOS Feb 12
    1 reply
  • Instagram not updating people I follow total

    Hello All, Nice to join the forum. I am currently unfollowing some accounts on Instagram.    However, when I return to my profile page, it still sa...

    Rayinado | Latest reply: HelpiOS Feb 12
    1 reply
  • My account was hacked

    Hello, Does anyone know how to restore my account after it was hacked?  I changed the password just fine but then it is asking me for an authenticato...

    Kristine | Latest reply: Kristine Feb 11
    0 replies
  • Ig stories from close friends to public Closed

    Hello, I have in my archive an old story that was originally setted on "close friends". Now I'd like to put this story in my story highlights, but i...

    Darren | Latest reply: Kara Feb 07
    30 replies
  • Link between Instagram accounts Solved

    Hello! I hope you are doing well. I have a question regarding Instagram accounts. I have 1 personal account and 1 professional (for my husband). I'...

    luludev | Latest reply: HelpiOS Feb 06
    1 reply
  • Locked out of instagram account

    Got quite a challenging one here, so I was unfollowing a few people that I’m not friends with anymore and instagram decided that it was against its t...

    Josh | Latest reply: HelpiOS Feb 05
    1 reply
  • Instagram requests a selfie and didn’t returned my account Solved

    Hello, who can explain why after sending a selfie with a code on a piece of paper, a message came in the mail that “We can't give you access to this ...

    LuckyPuppy | Latest reply: HelpiOS Feb 05
    1 reply
  • Can no longer paste text into insta Solved

    I tried last night to copy hash tags from my notepad app so Im not re typing them every post obviously. But I no longer can do this. The paste option ...

    6hypnone | Latest reply: Richierichmeister Feb 05
    6 replies
  • Locked out of Insta and Facebook

    Hello, Someone hacked my instagram account and did something that violated the rules, now I am locked out of bother Facebook and Instagram.  I am ok ...

    Mark_77095 | Latest reply: Mark_77095 Feb 01
    0 replies
  • I can log in in my account

    Hello, Instagram logged me out of my account and when I try to log in from the app it say 'an unknown error has occurred', has been like this for 2 d...

    Privmrose | Latest reply: waynehill Jan 30
    1 reply
  • Instagram business page disabled permanently

    Hello, my Instagram business page got disabled. It had me take a picture and submit a code. But now they are saying the decision is final and I can’t...

    Dre | Latest reply: Dre Jan 27
    0 replies
  • Instagram highlights not loading

    Instagram highlights of someone is visible on their account but not loading, And this is happening just with a particular person when I try to view i...

    Mayuri_06 | Latest reply: HelpiOS Jan 19
    1 reply
  • Issues with Instagram Audio selection

    Hi - having trouble adding some audio to reels. With the little slider thing to select the portion of the audio you want - sometimes it has the two pi...

    MidKnightForge | Latest reply: MidKnightForge Jan 10
    0 replies
  • How to turn off floating in-app notifications on Instagram

    Hi, I need help.  How do I turn off the floating in-app notification on my Instagram? If I receive a post from a person, I open this post to view i...

    cilla75 | Latest reply: cilla75 Jan 05
    0 replies
  • Highlights icon

    Hello, Is there any possibility to download a Highlights icon of other person? It can be any option how to make this foto bigger and qualitative. Th...

    breatme | Latest reply: breatme Jan 04
    0 replies
  • Target Audience

    Hello, How can I stop IG from changing my selected audience? I seriously fed up, I create my target audience when setting an ad and IG just changes to...

    Kate | Latest reply: Kate Jan 04
    0 replies
  • Can't verify my payment method on instagram account

    Hello, I'm having trouble verifying my payment method on my instagram account, it says that they couldn't send a verification code. Can someone tel...

    Diarizonae | Latest reply: Diarizonae Jan 03
    0 replies
  • adding music to part of an IG REEL

    Hello, how do start music part way thru my reel? i am doing an on-camera intro but i only want music to start after i'm done speaking. please/thanks!...

    wendywolfe | Latest reply: wendywolfe Jan 02
    0 replies
  • Can I recover collaborated post back to my feed?

    I accidentally removed tag on a post that my friend collaborates with me. But collaboration is still going on & the post isn't showing on my profile f...

    youngmaca | Latest reply: youngmaca Jan 02
    0 replies
  • My instagram account has been disabled for violating terms Solved

    Hello, I deactivated my account months ago, and now I would like to log in but it tells me that my account has been disabled for violating the terms....

    6i6kebab | Latest reply: HelpiOS Dec 28, 2022
    1 reply
  • Can't add correct Facebook page ink to Instagram bio

    Hello, I have a business Instagram page and business Facebook page that are connected and I can post and share to both, but I am unable to add the co...

    JVDR | Latest reply: JVDR Dec 22, 2022
    0 replies