The discussions
How to report a defamatory account on instagram
Hello, I am trying to report an account with a defamatory name, description and profile picture on Instagram but the process they have in place can o...
Feed stuck
Hello, I have an iPhone 11 My Instagram account has been showing posts only from 6th and 21st of May of this year - meaning the only posts in my f...
Instagram glitched account - can't use
Some days ago, I left an inappropriate comment and Instagram decided to remove it. After the decision was made, instagram started showing "Can't refre...
How to undo "remove link" in bio?
Hello, I accidentally removed the link of my profile from my boyfriend's bio. Now, when he wants to mention me in his bio, the tag is not linked w...
Gf's pictures this year were liked by ex
Hello, Hello, my gf's private instagram had pictures this year being liked by her ex. She claims to have blocked him years ago. When she searches th...
No music in the stories
Hello, I’m having troubles with music in my stories for several days, it says “this song is not available” and I can't even put a song on mines becau...
Instagram stories and posts upload with errors
Hello, at the moment all my Instagram stories upload with errors, the colours are changed and the images distorted. The same happens to my posts. The...
Hacked instagram
Hello, My instagram account got hacked 5-6 days ago, the hacker changed the email and password, and made a authentication code thing i do not have acc...
Instagram follower in chat but not at profile
Hello, How is it possible that I see 1 follower in the chat window. But not at the homepage of the same insta profile.
Hacked igram, will i ever get support?
My IGram account was hacked. I reported it a few times with the online forms, and sent emails to ***@*** what else can I do to get the account back? ...
Selfie video verification upload error
SolvedHello, Yesterday I was promoted to upload a selfie video to verify I’m the person who runs my Instagram account. I’ve tried uploading it all day a...
Accounts not able to message me unless i follow them
Hello, I have a business Instagram account and I cannot receive messages from anyone who I do not follow. I have all message permissions turned on. P...
No exclusive content for subscribers tab?
Hey guys, so I’ve just subscribed to one of my favourite creators hoping to see more content from them. But now that I’m subscribed, there is no tab f...
Instagram isn't letting me confirm my identity
Hello, I must have followed too many people at once and now Instagram has restricted what I can do with my account. They recently added an option in ...
Can't get instagram landscape videos to work! - help please
I've got a short vid to go up on Insta and YouTube and I want to keep it 16:9 (landscape mode) if possible. I've read and read about this now being a...
Is live stream saved on instagram?
SolvedIf someone live streams to Instagram (or Facebook) is that footage automatically saved/stored/archived there?
Instagram hidden tags in stories
SolvedHello, If I post a story with hidden hashtags and tags can it be notified to the other person in their message to re share the story even if the tag ...
Community violation...
SolvedHello, Will I be notified by instagram when my deactivation period is over. ??
Reinstated instagram account can’t load anything
SolvedSo, my account got suspended about a week ago, but was reinstated through an official request to Instagram. The account is visible from other accounts...
No reels option on my instagram.
SolvedHello, I have been unable to watch reels ever since i’ve made this account i.e. June 13. It’s been more than a month already, dating today - 17th Jul...
Instagram login history
SolvedHello, does anyone know how to find out the last time I logged into Instagram. thanks
How can i view chat settings on instagram?
SolvedHi all. I can't see chat settings in my instagram when i click a chat of someone. I open a chat conversation with someone whom we are mutually follo...
After a month or less my reels turn blurry
Hello, I upload my Reels with the correct ratio, data and battery saver off, high quality video selected and a very strong internet connection. ...
Please help me my instagram account is under restricted
SolvedHello, My Instagram is under restricted I need urgent help to fix it I won't be able to do promotion, post and I can't even finding songs for postin...
What are the recommended image dimensions for instagram post
SolvedHas anyone have the knowledge about what size of image should I be using for posting in Instagram?
Archived collab photo
Hello! I archived my collaborated photo on instagram and deleted my collaborator from my following list. Then I tried to get it back from the archive...
Instagram ac getting permanently disable without notice.
Hello, Instagram have permanently disable my business account without any warning. I received an email a day before that my account has been suspended...
Recover collaborators post after unblocked someone
Hello there, Has anyone have same problem with me? Before this I kinda blocked my friend from instagram (and we have some collaboration posts), but w...
Instagram reels captions and trending audio
Hello, Until about 3.5 weeks ago, I was able to add captions via stickers to my IG reels. Now the option to add this is no longer available. Same for...
How to remove access from an iphone
SolvedGood evening, I worked for a while with companies to post on their profiles. At the moment the collaborations are finished and I would like to remo...
Why are some of my posts not showing on my hashtag?
SolvedHello, I'm trying to add all my posts to my own hashtag #jasperdemichael on Instagram but only some of them are showing. How come?
Instagram hacked - error with verification tool - need help!
SolvedMy IG was hacked on Sunday, and I am having a very difficult time with this verification process. When I get to the point of entering the code from th...
Instagram selfie verification not working after hack
Hello, my Instagram account got hacked. I’m attempting to log back in using the selfie verification but when I try to upload it it says error. I’ve t...
Instagram won't let me post stories (in weeks)
SolvedHello, I haven't been able to post stories on Instagram for more than a month, and it's really gross, since I use Instagram professionally. I watche...
Instagram reel duration of still photo
I want to make reels from still photos and there is supposed to be an icon that looks like a stopwatch, which one uses to set the duration. On my iPho...
Stalked on instagram
Hello! For 2 weeks now, an unknown person has been bothering me on Instagram. He asks just banal questions, wants to hear advice from me. I answered h...
I cannot login to my instagram at all.
Hello, so I lost access completely to my instagram account, I lost my mail, and password, and there is no facebook or anything linked! But only accoun...
My cross-app messaging is disabled for some reason.
Recently a couple months ago, I created a new personal account for myself. I created this account soon after I logged off of Ben's Instagram fanpage w...
Cannot get shop visible
Hello, We have a professional account @throwbackjunction. We are having a hard time getting our shop up. It is there, as I can navigate to it on the...
Locked out - phone swap = google authenticator lost my 2fa
Hello, Deleted and reinstalled Instagram on my iPhone but didn't appreciate that a phone swap 6 months ago meant Google Authenticator lost my Insta 2...
Instagram and facebook disabled
SolvedHello, My facebook was hacked and they posted pictures then disabled my account. My Instagram profiles were linked to Facebook. I tried but I didn'...
Can't log into my instagram account from phones
Hello, I was suddenly logged out of my account while browsing (on desktop). I logged back in just fine, but on my phone I was prompted with the error...
I get alot of story views, but barely any likes on my posts?
Hello, Ok, so I get alot views and reactions on my stories, but I'm barely getting any likes on my posts. Now I'll admit, I do post sporadically. Bes...
Instastories problem
Hi guys. I am trying to upload an inststory but the pictures receive a sort of layer/filter. Like really big coloured pixels over the actual picture. ...
Cannot upload video to story?
Hello, So i got some video's i recorded with my phone that i would like to upload to my story. But when i upload one, it says "Cannot upload, please ...
How to create a new location on instagram
Hello people, I have a coffee brand and recently we opened a new store for our B2C sales. I am trying to create a new location on instagram for our n...
Instagram account hacked!
Hello, Two days ago my Instagram Artist Page was hacked. Despite 48 hrs trying to retrieve my account, I have got absolutely nowhere! Instagram...
I was hacked on instagam
Hello, The only way I can regain my account is by sending the verification selfie video. I keep getting an error message that the video did not uplo...
