New Contacts Not Showing Up in WhatsApp

September 2016

Sometimes newly added contacts won't show up in WhatsApp Messenger. This problem can occur for many reasons, but there are plenty of ways to get things back under control.

Here's a step-by-step tutorial on how to refresh your contact list in WhatsApp Messenger.


How To Refresh Your WhatsApp Contact List

Before beginning, verify that your device is currently running the application's latest version.


Android: Open the PlayStore > My Apps > Installed > WhatsApp Messenger > Update.

iOS: Open the iTunes App Store > Updates. Here, you'll find all the information pertaining to the version of WhatsApp installed on your device.

Allow WhatsApp to Access Your Address Book

Next, you'll need to make sure that WhatsApp has the necessary permissions to access your address book.

Android: Go to Apps > Settings > Security > Permissions > Contacts and grant the necessary permissions to WhatsApp Messenger. If your smartphone doesn't provide a built-in option for managing app permissions, you can use a free app such as Permission Manager to overcome this limitation.

iOS: Go to Settings > Privacy > Contacts and toggle the switch displayed next to WhatsApp Messenger to On.

Unhide Hidden Contacts Groups in Address Book

If the problem still persists, then you'll need to verify whether the missing contacts are part of a hidden contact group and unhide them.


Android: Open the Contacts app > Settings > Contact to Display > All.

iOS: Open Contacts > Groups and check for hidden contact groups.

Show All Contacts in WhatsApp

Open WhatsApp > Settings > Contacts and then tick the Show All Contacts checkbox. WhatsApp will now display all your contacts, including the offline contacts.

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